{
  "enum" : "TicketStatus",
  "values" : [ {
    "id" : "Initial",
    "ar" : "مبدئي",
    "en" : "Initial"
  }, {
    "id" : "Assigned",
    "ar" : "مسند",
    "en" : "Assigned"
  }, {
    "id" : "InProgress",
    "ar" : "قيد التنفيذ",
    "en" : "In Progress"
  }, {
    "id" : "Cancelled",
    "ar" : "ملغي",
    "en" : "Cancelled"
  }, {
    "id" : "Closed",
    "ar" : "مغلقة",
    "en" : "Closed"
  }, {
    "id" : "Finished",
    "ar" : "منتهي",
    "en" : "Finished"
  }, {
    "id" : "Done",
    "ar" : "تم التنفيذ",
    "en" : "Done"
  }, {
    "id" : "Postponed",
    "ar" : "مؤجل",
    "en" : "Postponed"
  }, {
    "id" : "ReOpen",
    "ar" : "معاد فتحه",
    "en" : "ReOpen"
  }, {
    "id" : "DevelopmentRequest",
    "ar" : "طلب تطوير",
    "en" : "Development Request"
  }, {
    "id" : "CustomerFeedback",
    "ar" : "بانتظار رد العميل",
    "en" : "Feedback from Customer"
  }, {
    "id" : "OutSideContractScope"
  }, {
    "id" : "OutOfWarranty",
    "ar" : "خارج الضمان",
    "en" : "Out Of Warranty"
  } ]
}